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We do not sell your information.
For more than 70 years, members have trusted PFCU with their personal and
financial information. Whether you are a current or former member, our
practices are the same. Our commitment to conduct business honestly and with
your best interests at heart continues with our Privacy Promise.
Your information is confidential.
PFCU’s Code of Ethics guides employees in their use of member information and
requires that it be held in strict confidence. Our contracts with non-PFCU
companies have strict confidentiality and security provisions.
We protect your information.
PFCU maintains practices to ensure the security and confidentiality of your
personal information. We have physical security at our branches, passwords to
protect our databases, compliance audits, and virus/intrusion detection
software. Within PFCU, access to such
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information is limited to those who need it to perform their jobs.
Information helps us serve you.
Collecting information about members makes it possible for PFCU to deliver the
kind of personalized service you expect.
We collect information:
• Received from you from applications, forms, and other information that you
provide us, whether in writing, in person, by telephone, electronically, via
the Internet or by any other means.
• From consumer reporting agencies. This information may include account
information and information about your creditworthiness.
• About your transactions with us, our service providers, or others, such as:
your account balance, payment history, parties to transactions and credit card
usage.
We share this information within PFCU to offer and provide our products to you.
How we use and share information.
We do not share any personal information about your or our former
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members with third parties, except as permitted or required by law and as
necessary for business purposes. We may share information outside of PFCU in
order to:
• Offer and provide our products to you.
• Process a transaction you request.
• Service your account.
• Ensure you’re receiving discounts you deserve
• Prevent fraud.
We share information collected through transactions, like names and addresses,
under contracts with non-PFCU companies, such as:
• Printers, and mail houses that help PFCU inform you about our products.
• Selected financial institutions to offer you a wider range of financial
products, such as insurance, and retirement investments.
• Other third parties, including public sources and service providers. This
information may include realestate
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